Parker-Hannifin
Parker Hannifin
Manufacturer sweeps through the cleaning contract
Our client in the east of the country is a production company with several office spaces. With a view to cost reduction and optimization, BVO & Partners was asked to analyze the current cleaning contract and determine whether optimization was desired and whether cost savings were possible.
We noticed that the existing cleaning program was quite high quality. Also the delivered quality was good, as it turned out after an inspection by our cleaning specialist. It was abundantly clear that our client had thought carefully and had found an excellent collaboration with a local cleaning organization.
Measuring is knowing
In order to determine whether the existing cleaning program was still adequate, we used the 'cleaning quality experience system'. This system is based on the experience of users and visitors, in relation to the delivered cleaning quality. The results showed that the overall impression was positive, but also that some parts needed adjustment. The starting point was that the cleaning program had to guarantee quality and experience and at least meet the quality requirements of the national standards.
The same cleaning company, significant cost savings
Our client came to a shortlist of five cleaning companies, including the current supplier. The latter even offered the best price. Our client was in favour of a new contract with the existing supplier, because the cooperation was always very positive and the cleaning staff involved knew the organization and the circumstances very well.
Client and cleaning organization both look back on a successful process, which has changed a lot, with win-win for all involved.
Are you interested in our services?
Please, let us know what you want and we will do our utmost to serve you.
